FREEHOLD – In an effort to better serve residents, an e-mail address has been added to the county’s Web site to give visitors an opportunity to ask a question.

 

The email address, contact@co.monmouth.nj.us, has been added to the bottom of each Web page. All inquiries will be handled by staff at the Department of Public Information. 

 

The change is the result of specific actions required by the county’s Strategic Plan, which the Board of Freeholders had adopted earlier this year. A survey that was conducted as part of the Strategic Plan indicated that the county had to do a better job of communicating with residents.

 

“This is a simple change that can really make a difference for the Web user who may have a question about the services the county provides,” Freeholder Director Barbara J. McMorrow said. “The Department of Pubic Information will be able to supply an answer on the next business day.”

 

“Traffic is increasing on the county’s Web site, and as more people use it to get their information about county services, it is important that there be a mechanism for them to interact with county staff,” Freeholder Robert D. Clifton said. “This is an easy way to achieve that interaction.”

“Questions may be referred to the appropriate department for information, but they will be answered in a timely matter,” said William K. Heine, the county’s director of Public Information.

 

#     #     #